App Privacy Policy
Introduction
This Privacy Policy outlines how we collect, use, and protect your personal information when you use our event booking app Yashvi Entertainments. By using the App, you agree to the collection and use of information in accordance with this policy.
Information We Collect
- Name - used for ticket booking and storing booking history.
- Phone Number – used for OTP verification and account authentication.
- Email Address – used to send booking confirmations and event-related updates.
- We do not collect any sensitive personal data such as Aadhaar number, PAN, passwords, or credit card details directly.
Payment Information
We use PhonePe as our third-party payment gateway. All payment-related data is processed securely by PhonePe, and we do not store or access your payment credentials. Please refer to PhonePe’s Privacy Policy for details.
How We Use Your Information
- Verifying your identity through OTP
- Sending booking confirmations and event details
- Providing customer support
- Improving app functionality
- We do not sell or rent your data to any third parties.
Data Sharing and Disclosure
Data Retention
We retain your information only as long as necessary to provide you with our services and comply with legal obligations.
Account Deletion Request
At Yashvi Entertainment App by Yashvi Entertainments, we respect your privacy and give you full control over your personal data. If you would like to delete your account and all associated information, please follow the steps below.
How to Request Account Deletion
- Email us at info@yashvientertainments.com using your registered email address or phone number.
- Provide the necessary details to help us identify your account.
- We will process your request within 7 business days and confirm once your account and data have been deleted.
What Data Will Be Deleted
When you request account deletion, we will permanently remove the following from our systems:
- Name
- Mobile number
- Email address
- Event booking history
- Payment details and transaction records
- Any other personal information collected through the app
Data Retention
Some records, such as payment transaction history, may be retained for up to 2 years where required by law or compliance. These records are stored securely and are not linked to your personal account once the retention period ends.
Data Not Deleted
Certain anonymous or aggregated usage data may still be retained for analytics and performance optimization, but this information is not associated with your personal identity. Temporary logs or backups may also hold your information until they are automatically purged as per our retention schedule.
Security
We take reasonable security measures to protect your personal data from unauthorized access, use, or disclosure.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be notified through the App or our website.